Terminally ill woman wins victim's compo after assault
A terminally ill Illawarra woman fractured her hip in a domestic violence assault. After initially being denied, she won a $5000 victim's payment on appeal. Read her fight for justice.
Category : Search result: customer compensation
Membership Outshines Messaging for Brand Loyalty
Forget clever slogans. Expert Lanna Hill reveals why a sense of belonging through membership is the ultimate driver of customer loyalty for Australian brands. Discover the strategy.
WFH injury claim overturned in landmark tribunal ruling
A landmark appeal decision has overturned compensation for a council worker injured at home, reshaping how work-from-home injuries are assessed in Australia. Read the full story.
Uber passenger ratings: What drivers really think
Rideshare drivers are rating passengers, affecting future ride availability. Discover the key behaviours that impact your score and what this trend means for customer service. Read more.
New $1.6B Pay Deal Cuts Firefighter Health Risks
A landmark $1.6 billion pay deal for Australian firefighters includes critical health protections to combat cancer and heart disease risks. Learn how this agreement safeguards our heroes.
Defence public servants lodge record psych claims
Civilian staff at the Department of Defence have lodged a record number of workers' compensation claims, with over half linked to psychological stress. Read the full analysis of the APS mental health crisis.
Australian cricketers compensate fans after Boxing Day Test
Australian cricket stars have personally compensated thousands of fans who missed out on Boxing Day Test action due to rain. Discover how they made it right.
Your Key Workers' Compensation Questions Answered
Injured at work in NSW? Turner Freeman Lawyers clarify crucial workers' comp rules on age, leave, treatment, and super. Get free preliminary advice. Call 4220 5250.
5 Steps After a Workplace Injury
Suffered an injury at work? Follow this essential guide to protect your rights and secure workplace compensation in Australia. Know your legal steps now.
Govt targets $7.9bn workers' comp cost surge
The Albanese government is investigating a surge in psychological injury claims among public servants, driving a workers' compensation bill to $7.9bn this year. Read the full analysis.
Judge Orders State to Pay Abuse Survivor's Legal Costs
A judge has ordered the WA State to pay the legal costs of child abuse survivor Dion Barber, who won a $2.85 million landmark case. Discover the details of this significant ruling.
Giuffre Family Feud Over Epstein Estate Escalates
Virginia Giuffre's mother and sister battle over compensation from Jeffrey Epstein's victims fund as legal dispute reaches Western Australia's Supreme Court.
Canberra Abuse Victims Can Now Sue Schools Again
Former Canberra students allegedly sexually abused at Daramalan College and St Matthew's Primary can pursue new compensation after court sets aside old settlements. #Justice #Canberra
WA Mum Unfit for Trial Over Son's Dreamworld Payout
A WA mother accused of stealing most of her hero son's compensation from the 2016 Dreamworld tragedy has been found unfit to stand trial due to cognitive impairments.
Optus Suffers Another Major Network Outage
Thousands of Optus customers face service disruptions in latest network outage. Check your service status and see what compensation is available.
Adore Beauty Tops 2025 Most Loved Retailer List
Adore Beauty wins Australia's top retailer spot, beating THE ICONIC by one point. Discover how Tim Tams and customer care are reshaping Aussie shopping habits.
Stabbing victim waits months for government support
A Melbourne sushi chef stabbed in random CBD attack still awaits promised government assistance after six months, relying on savings for medical costs. #VictimSupport
Third Wave Asbestos Threat in Australian Homes
Discover why non-work asbestos exposure is now Australia's most urgent risk. Learn about compensation claims and legal rights for mesothelioma victims in NSW.
Asbestos remains killer decades after Australian bans
Decades after asbestos bans, Australians still face deadly health risks. Learn about compensation rights and the hidden dangers in older homes. Expert legal guidance available.
PM insists Higgins payout wasn't political decision
Prime Minister Anthony Albanese addresses controversy over Brittany Higgins' $2.4 million compensation, denying political involvement in the settlement process.
BlueScope death sparks union safety warning
A 24-year-old contractor was killed at BlueScope's Port Kembla steelworks, sparking union safety warnings and highlighting worker compensation battles in NSW.
BHP pays $100k for unlawful Christmas work orders
BHP must compensate 85 coal miners after Federal Court rules they were unlawfully required to work Christmas and Boxing Day without reasonable refusal rights. Landmark decision sets precedent for public holiday work rights.
Australia must compensate Russia over embassy eviction
The High Court has ruled Australia must pay Russia compensation after evicting them from Canberra embassy land. Discover the full legal saga and its implications.
State Appeals Landmark Child Abuse Damages Ruling
WA government appeals $2.85M child sex abuse ruling, arguing public servants acted 'in good faith'. Survivor Dion Barber speaks out against the appeal. Read the full story.
PCEC cancellation could cost WA taxpayers millions
WA Premier defends dumping $1.5 billion PCEC upgrade for hospitals as compensation talks with leaseholders continue. Taxpayers may face millions more in costs.
Student awarded $10k over false knife threat claims
A University of Canberra student receives $10,000 compensation after being forced from her accommodation following unsubstantiated knife threat allegations. Read the full tribunal findings.
Higgins bankruptcy hearing in Federal Court Tuesday
Brittany Higgins likely to be declared bankrupt as Federal Court hears Linda Reynolds' creditor petition over $1 million defamation costs. Full details on the case.
Hunter businessman demands cruise cancellation compensation
Newcastle businessman Paul Parker fights for compensation after his luxury European cruise was cancelled, leaving him thousands out of pocket and questioning consumer protections for Australian travellers.
WA's 'Wait Awhile' Culture Confirmed in Pub Complaint Case
A Perth tavern's victory in dismissing two customer grievances has reignited debate about Western Australia's notorious 'Wait Awhile' culture and regulatory hurdles facing small businesses.
SA customer's 133-hour phone call sets shocking record
A Telstra customer in South Australia has broken all records after staying on hold for over five days straight. The astonishing 133-hour call reveals shocking customer service wait times that'll make your jaw drop.
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