Category : Telecommunications


Optus network fails in Wye River flood emergency

Wye River residents were left stranded without mobile service during a major flooding event, raising serious questions about telecommunications network resilience in regional disaster zones. Read the full report.

Samsung Phone Fails Triple-0 Call, Person Dies

A person has died after an ageing Samsung phone failed to connect to Triple-0 on the TPG network. The incident prompts urgent warnings for users to update their devices and raises serious questions about Australia's emergency call system.

Optus financial bonanza amid triple zero scandal

Exclusive: Optus stands to gain billions in spectrum license renewals without competitive auction, despite damning Senate findings on deadly triple zero outage. Read why experts call this a disaster.

SA customer's 133-hour phone call sets shocking record

A Telstra customer in South Australia has broken all records after staying on hold for over five days straight. The astonishing 133-hour call reveals shocking customer service wait times that'll make your jaw drop.

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