In a landmark move for workplace safety, South Australia is set to become the first state to introduce specific protection orders designed to shield retail workers from violence, abuse, and intimidation.
The new legislation, announced by Attorney-General Kyam Maher, creates a dedicated legal framework to protect shop employees who increasingly face aggressive behaviour from customers. This comes amid rising concerns about safety in the retail sector across Australia.
Zero Tolerance for Retail Abuse
The interim intervention orders will provide immediate protection for workers facing threats or harassment. Under the new laws, individuals who breach these orders could face penalties of up to $10,000 or even two years imprisonment.
"No one should feel unsafe going to work," emphasized Attorney-General Maher. "Retail workers deserve to do their jobs without fear of violence or abuse."
Responding to Rising Retail Violence
The initiative follows concerning data showing retail workers frequently encounter:
- Verbal abuse and threats
- Physical intimidation
- Assault during routine duties
- Harassment over age verification checks
Industry groups have welcomed the move, noting that retail employees often bear the brunt of customer frustration, particularly when enforcing age restrictions on products like alcohol and cigarettes.
How the New Protection Orders Work
The legislation enables:
- Quick access to interim protection orders
- Specific provisions for retail workplace settings
- Stronger penalties for violations
- Clear legal recourse for affected workers
This proactive approach aims to create safer shopping environments for both staff and customers while sending a clear message that abuse against retail workers will not be tolerated in South Australia.
