An innovative Canberra automotive workshop is transforming the mechanical services industry through groundbreaking inclusion initiatives that challenge traditional hiring practices.
Car Mechanical Services owners Charlie and Raffy Sgroi are leading a quiet revolution from their workshop, viewing their business as a platform for progressive social change rather than just a vehicle repair centre.
Breaking Down Employment Barriers
At the heart of their mission lies the Career Portfolio Program, a comprehensive 12-week initiative developed through Raffy's consulting venture, Sage Advice. This free program represents a radical departure from conventional technical training.
The program doesn't merely teach mechanical skills but focuses on building confidence, fostering inclusion, and demonstrating that talent manifests in diverse forms. This approach stems from Raffy's personal experience creating employment opportunities for her brother-in-law with Down syndrome.
"We aim to encourage young people, including neurodivergent individuals and those living with different abilities, to consider careers in automotive trades," Raffy explains.
The initiative collaborates closely with Canberra colleges and partners with recruitment agencies specialising in disability and inclusion. Over twelve weeks, participants learn workplace rights, resume building, interview preparation, strength recognition, and personal advocacy.
Addressing Invisible Disabilities
Raffy emphasises the importance of looking beyond visible disabilities. "Of the 5.5 million Australians who identify as having a disability, a significant percentage have invisible disabilities or neurodiversity, including chronic fatigue, mental disorders, anxiety, and depression," she notes.
The program champions the philosophy that even if participants don't pursue automotive careers long-term, they gain invaluable life skills. "You'll learn how to maintain your vehicle and avoid being exploited during repairs," Raffy adds.
She actively encourages other businesses to join this movement, creating more entry points for young people with disabilities into the workforce. "We need to give these individuals a fair opportunity as a society and reconsider how we can become employers of choice who accommodate diverse needs."
Smashing Gender Stereotypes
The program also tackles gender barriers head-on, working to increase female participation in the automotive industry. Instead of pressuring women to adapt to potentially toxic workplace cultures, the initiative helps transform those environments to become more welcoming.
"Your difference is your strength," Raffy asserts. "Don't try to fit into their mould - break it and create a better one."
This perspective recognises that qualities often associated with women in male-dominated fields - emotional intelligence, collaborative leadership, and innovative thinking - represent superpowers rather than weaknesses.
The inclusive approach also provides a practical solution to the industry's persistent labour shortages. By tapping into previously overlooked talent pools, businesses gain access to skilled workers while building more diverse workplaces.
"For employers facing critical staffing shortages, widening recruitment to include women and people with disabilities isn't just socially responsible - it's a smart business strategy that brings fresh perspectives to an industry needing innovation," Raffy explains.
After decades in the industry, Charlie brings over 45 years of hands-on experience, while Raffy focuses on advocacy and industry transformation. Together, they've shifted their focus from pure profit to deeper purpose.
"After so many years in the industry, you realise it's not just about profit - it's about purpose. That's what drives us," Raffy concludes.
