Cairns man stranded in hospital for weeks over NDIS hoist delay
NDIS delays strand Cairns man in hospital for weeks

A Far North Queensland man's hope of returning home has been shattered by lengthy bureaucratic delays, leaving him stranded in a hospital bed for weeks. Scott, a 35-year-old Cairns resident living with muscular dystrophy, cannot be discharged because the National Disability Insurance Scheme (NDIS) has not yet approved funding for a crucial piece of equipment.

A Homecoming on Hold

Scott, who asked for his surname to be withheld, has been living with Duchenne muscular dystrophy since childhood. His condition requires the use of a wheelchair and full-time care. After recently undergoing surgery, he was medically cleared to leave Cairns Hospital. However, his discharge plans hit a major roadblock.

The barrier is the lack of a ceiling hoist in his home. This device is essential for his carers to safely transfer him from his bed to his wheelchair and to assist with daily routines. Without it, returning home is not only impractical but dangerous.

"I've been ready to go for weeks," Scott explained, expressing his frustration. "My bed here in the hospital is needed for someone else, but I can't leave because the paperwork for my hoist is stuck somewhere in the NDIS system."

The Human Cost of Bureaucratic Delays

Scott's situation underscores a growing concern about administrative holdups within the NDIS, which can have severe real-world consequences. While occupying a hospital bed, he is acutely aware that he is blocking a resource needed by other patients in the regional community.

His NDIS plan is currently under review, and the request for the ceiling hoist is part of that process. The delay means Scott remains in a clinical environment instead of the comfort and familiarity of his own home, impacting his mental wellbeing and independence.

"It's incredibly frustrating," Scott said. "You do everything you're supposed to do, you have all the assessments, and then you just wait. Meanwhile, your life is on pause in a hospital room."

A Systemic Issue Demanding Attention

Scott's case is not isolated. It highlights a broader challenge within the NDIS where participants can face extended waits for approvals of vital equipment and home modifications. These delays can lead to:

  • Unnecessary hospital stays, straining the public health system.
  • Increased distress and reduced quality of life for participants.
  • Financial pressure on families and the scheme itself.

Advocates have repeatedly called for more streamlined processes to ensure timely access to supports that enable people with disability to live safely in the community. Scott's ordeal in Cairns is a stark example of what happens when those processes fail.

The National Disability Insurance Agency (NDIA), which administers the scheme, has been contacted for comment regarding Scott's specific case and general approval timelines for essential equipment.

For now, Scott continues to wait, hoping for a resolution that will finally allow him to leave the hospital and restart his life at home with the proper supports in place.