South West Service Station Implements Key Surrender Policy to Combat Fuel Drive-Offs
A service station in the South West region of Western Australia has introduced a controversial new measure, asking motorists to surrender their car keys before fueling up in an effort to reduce drive-offs. Ampol Brunswick began enforcing this policy on Tuesday, with staff now collecting keys at the bowser as a direct response to an increase in fuel thefts linked to rising petrol prices.
Rising Fuel Prices Drive Increase in Thefts
Ampol Brunswick owner Justin Princi explained that while the policy is not ideal, it has become necessary due to the surge in drive-offs. "We don't really want to have to be doing this, but with fuel prices getting so high, people are driving off more," he said. Mr Princi noted that since placing signs to explain the new rule, approximately 10 individuals have slowed down and quickly driven away, suggesting they may have intended to steal fuel.
How the Key Surrender Policy Works
The policy involves staff taking car keys from customers before allowing fuel to be dispensed. "There's a button inside that allows the petrol to go through the pump. If they don't give their keys, we don't allow the petrol to flow," Mr Princi detailed. This approach makes stealing nearly impossible, as it prevents vehicles from leaving without payment. While other service stations in the area have adopted pre-payment methods, Mr Princi argued that his system allows customers to fill up without guessing how much fuel they need.
Customer Reactions and Challenges
Despite some resistance, Mr Princi reported that most customers are cooperating with the new rule. "We have had a few people get upset and not want to give up their keys, but most understand," he said. The service station is also attempting to identify trustworthy locals to streamline the process, but tracking all regular customers has proven difficult. Mr Princi expressed hope for a return to normalcy once fuel prices stabilize, stating, "Hopefully soon it will settle down and we can all go back to the way it was."
Broader Context of Fuel Theft in WA
This move comes amid broader issues in Western Australia, including reports of fuel price spikes and other service stations enforcing strict limits to combat theft. The policy highlights the ongoing challenges faced by businesses in the region as they adapt to economic pressures and criminal activity.
