Membership Outshines Messaging for Brand Loyalty
Forget clever slogans. Expert Lanna Hill reveals why a sense of belonging through membership is the ultimate driver of customer loyalty for Australian brands. Discover the strategy.
Category : Search result: customer behaviour
ACT teachers report daily violence in high school classrooms
Canberra teachers speak out on daily physical assaults and disruptive behaviour in ACT public high schools, as reported incidents surge. Education Minister acknowledges more must be done.
Uber passenger ratings: What drivers really think
Rideshare drivers are rating passengers, affecting future ride availability. Discover the key behaviours that impact your score and what this trend means for customer service. Read more.
How supermarket netting tricks your brain
Experts reveal the clever colour illusion used in fruit packaging to make produce look riper and more appealing, influencing your purchase decisions.
Cling wrap trend returns to Wollongong beaches for NYE
An antisocial trend of using cling wrap to reserve public spaces has returned to Wollongong's Stuart Park for New Year's celebrations, sparking local outrage and calls for better enforcement.
Police give Hunter NYE crowds a good report card
Newcastle and Hunter residents welcomed 2026 with good behaviour, police report. No major incidents marred celebrations, in stark contrast to Sydney's arrests. Read the full report.
The Santa Rally: Real Market Magic or Seasonal Myth?
The ASX's Santa Claus rally is a real phenomenon, with the market up over 4% this December. We explore the data, psychology, and surprising history behind this seasonal surge. Is it astrology or investor behaviour?
$200k Study to Probe WA Motorist Behaviour
The WA Road Safety Commission invests $200,000 in market research to understand risky driver behaviour. The findings aim to shape future road safety campaigns and reduce fatalities.
Adelaide mum avoids jail for classroom throat-slitting threat
An Adelaide mother of six who stormed a classroom and threatened to slit a student's throat over bullying allegations has been given a good behaviour bond. The magistrate condemned her 'bullying' behaviour.
Man charged over Nazi symbol on boat in Lake Macquarie
A 32-year-old Swansea man faces court over allegedly displaying a prohibited Nazi symbol on a boat in a public place. Police seized two vessels during their investigation.
The science of habits and your subconscious mind
Discover how your subconscious mind shapes daily habits and learn the science-backed strategies, including the 66-day average, to make lasting positive changes in the new year.
18-Year-Old Charged Over Nazi Symbol at Perth Mosque
An 18-year-old man faces court after allegedly wearing a Nazi symbol outside a Perth mosque. WA Police vow zero tolerance for extremist behaviour. #Perth #HateCrime
Sleep Disorder May Predict Parkinson's Disease Early
Murdoch University research reveals REM sleep behaviour disorder could be an early warning sign for Parkinson's, enabling proactive intervention years before diagnosis.
Liberal MPs kicked out of SA Parliament most in 2025
Exclusive analysis reveals rowdy Liberal MPs, led by David Pisoni, were ejected from State Parliament nearly nine times more often than Labor in 2025. See the full list.
Police warn of increased Rottnest Island presence for junior leavers
Police warn of a major crackdown on anti-social behaviour as junior leavers descend on Rottnest Island from December 5-16. Increased patrols and CCTV follow last year's riot squad call-out.
QLD rugby league great avoids conviction for assault
Queensland Origin icon Trevor Gillmeister receives a good behaviour bond after pleading guilty to assaulting a police officer at a Brisbane hotel. The former Bronco addressed the court.
Police boost Rottnest presence for junior leavers
WA Police warn of increased presence on Rottnest Island for junior leavers celebrations after last year's riots. 55 eviction notices issued previously. Stay informed.
Politicians better behaved in 2025, suspensions drop
Australian MPs were ejected from Parliament 38 times in 2025, a major drop from 2024. Discover which politicians were most-often suspended and why behaviour is improving.
Whyalla CBD Declared Permanent Dry Zone
Whyalla introduces a permanent CBD-wide alcohol ban in public spaces after community consultation showed strong support for safer streets. Discover the full story.
Newcastle Council Faces Urgent Beaumont Street Concerns
Newcastle residents demand council action on Beaumont Street anti-social behaviour. Read about the community's frustration and the debate over spending priorities in our latest report.
Optus Suffers Another Major Network Outage
Thousands of Optus customers face service disruptions in latest network outage. Check your service status and see what compensation is available.
WA shoppers tipped for Black Friday spending spree
Western Australian shoppers are expected to spend hundreds each during Black Friday sales. Get the latest spending predictions and retail trends for 2024.
Adore Beauty Tops 2025 Most Loved Retailer List
Adore Beauty wins Australia's top retailer spot, beating THE ICONIC by one point. Discover how Tim Tams and customer care are reshaping Aussie shopping habits.
Kalgoorlie School Suspends Six Students Daily
Kalgoorlie-Boulder Community High School faces crisis with six suspensions daily in 2024. Community demands action on student behaviour and safety concerns.
Pacific Koel's nocturnal calls disrupt Wollongong sleep
Discover why the Pacific Koel's relentless spring call is keeping Wollongong residents awake and learn about this brood parasite's fascinating breeding behaviour that's thriving in suburban gardens.
Halsey groped during Washington DC concert performance
Singer Halsey was allegedly groped by an audience member during a Washington DC concert. Fans express outrage as security intervenes. Read more about the disturbing incident.
WA's 'Wait Awhile' Culture Confirmed in Pub Complaint Case
A Perth tavern's victory in dismissing two customer grievances has reignited debate about Western Australia's notorious 'Wait Awhile' culture and regulatory hurdles facing small businesses.
SA customer's 133-hour phone call sets shocking record
A Telstra customer in South Australia has broken all records after staying on hold for over five days straight. The astonishing 133-hour call reveals shocking customer service wait times that'll make your jaw drop.
Quokkas raid tent, eat food and poo on camping gear
Rottnest Island campers got more than they bargained for when curious quokkas invaded their tent, devoured snacks and left unwanted 'presents' on sleeping bags in a midnight raid.
Smythesdale grassfire offender gets good behaviour bond
A Smythesdale man has received a good behaviour bond after pleading guilty to charges related to a dangerous grassfire that threatened homes and required significant firefighting resources.
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