Workplace protection orders in the Australian Capital Territory have increased by 40% over the past year, according to new data from WorkSafe ACT, as incidents of violence against staff continue to surge across multiple industries.
Sharp Rise in Protection Orders
The number of workplace protection orders issued rose from 50 in the 2022-23 financial year to 70 in 2023-24, representing a 40% jump. These orders can be sought by workers who have experienced or are at risk of violence, harassment, or intimidation at work, and can include measures such as restricting contact or banning the perpetrator from the workplace.
WorkSafe ACT Commissioner Jacqueline Agius said the increase reflected a broader trend of rising workplace violence. “We are seeing more workers coming forward to report incidents, which is encouraging, but the underlying level of violence is deeply concerning,” she said.
High-Risk Sectors Identified
The data shows that the healthcare and social assistance sector accounted for the highest number of incidents, followed by retail and hospitality. In healthcare, workers in emergency departments, mental health units, and aged care facilities are particularly vulnerable. “Nurses, paramedics, and aged care workers face daily risks of physical and verbal abuse,” Agius added.
According to the Australian Bureau of Statistics, nearly 10% of Australian workers experienced some form of workplace violence or aggression in the past year, with the rate significantly higher in frontline roles.
Government Response and Reforms
The ACT government has introduced new measures to address the issue, including increased funding for WorkSafe ACT to investigate complaints and a public awareness campaign encouraging workers to report incidents. Minister for Industrial Relations Mick Gentleman said the government was committed to ensuring safe workplaces. “No one should have to tolerate violence at work, and we are taking strong action to protect workers,” he said.
However, unions argue that more needs to be done. ACT Union Secretary Alex White called for mandatory training and stricter penalties for employers who fail to prevent violence. “These orders are a last resort; we need systemic change to stop violence before it happens,” he said.
Impact on Workers and Businesses
The surge in protection orders has implications for both employees and employers. Workers who obtain orders often report improved safety and well-being, but the process can be stressful and time-consuming. For businesses, failing to address workplace violence can lead to legal action, reputational damage, and higher staff turnover.
WorkSafe ACT has urged all employers to conduct risk assessments and implement prevention strategies, such as de-escalation training and improved security measures. The agency also reminded workers that they have the right to a safe workplace and should report any incidents promptly.
