Victorian commuters are moving closer to a modernised travel experience, with the state government preparing to test contactless payment systems that will allow passengers to tap on using bank cards or smart devices. This initiative aims to finally align Victoria's transport network with other major Australian cities and international standards.
Phased Testing Approach for New Technology
Starting early next month, the Department of Transport and Planning will enter the next phase of testing after installing nearly 3000 new ticket readers at over 280 train stations across the state. Initial trials will involve staff testing the system in a controlled laboratory environment over three days, using a variety of bank cards and smart devices to ensure functionality.
Real-World Trials Before Public Rollout
Following the laboratory tests, further testing will occur at a select number of train stations before public trials commence in the coming months. These public trials will also be limited to specific stations to manage the rollout carefully. While tap-and-go payments are expected to be officially activated early this year, no specific date has been confirmed yet.
Minister for Public and Active Transport Gabrielle Williams emphasised the importance of this step, stating, "This is a critical next step in rolling out tap-and-go payments, allowing us to test the technology in real-world conditions and make sure the system works smoothly before it's switched on for passengers."
Expansion Across the Transport Network
Once implemented, passengers will be able to use credit or debit cards, smartphones, or smartwatches to touch on, starting with trains and eventually expanding to buses and trams. The installation of new readers on the train network was completed late last year, with updates for buses and trams scheduled for early this year.
Catching Up with National and Global Standards
Victoria's transport system has historically lagged behind other Australian cities and major global hubs in terms of payment technology. Contactless payments are already operational in Perth, Brisbane, Adelaide, and Sydney, while cities like London have offered similar technology since 2014. This upgrade represents a significant step forward in enhancing convenience and efficiency for Victorian commuters.
